To place an order, simply browse our selection of watches, choose the model that suits you, and click "Add to cart." You can then view your cart and complete your purchase by following the steps provided. All that remains is to enter your shipping and payment information to securely validate your order. For deliveries within mainland France, the amount displayed at checkout includes all taxes (VAT). For deliveries within the European Union, the final amount also includes all taxes, according to the VAT rate in effect in the country of delivery chosen by the customer. For deliveries outside the European Union, the amount displayed at checkout is exclusive of taxes. The customer will be responsible for paying any applicable taxes, customs duties, and import fees upon receipt of their package. For any questions regarding import taxes and their application, please contact the relevant authorities in your country.

We accept several payment methods to make your purchase easier: • Credit card (Visa, Mastercard, etc.) • PayPal • Apple Pay • Google Pay • Installment payments through our partners Alma (subject to Alma's terms and conditions) or PayPal

Delivery times vary depending on your location and the delivery method chosen. Generally, delivery times are as follows for mainland France: • Standard delivery: 3 to 5 business days For delivery within the European Union, delivery times are a

If you wish to exchange an item, you will need to return it according to our return policy by clicking the "Exercise my right of withdrawal" button in your customer account, and then ordering the desired item. If you need assistance, our customer service team is available to help you with the process.

To keep your watch in good condition, we recommend cleaning it regularly with appropriate products and storing it in a dry place. Avoid any contact with chemicals or harsh substances that could damage its components or finish. If your watch is water-resistant, be sure to follow the manufacturer's usage guidelines. After any contact with seawater, we recommend rinsing it with fresh water and then drying it with a soft cloth.

You can contact us directly via online chat, by email at contact@oclockstore.fr, or through our contact form. We strive to respond to all inquiries within approximately 48 hours.

Yes, all the watches and accessories offered on our site are 100% authentic. As an official retailer, we work directly with the manufacturers, which allows us to guarantee the authenticity and quality of our products.

Once your order has been shipped, you will receive an email containing a tracking number and a link to the carrier's website. You can track your package in real time directly from your customer account, in the "My Orders" section.

Yes, you have 14 days to return your watch from the date you receive the package. To make a return, simply click the "Exercise my right of withdrawal" button in your customer account. Please ensure the item is in its original condition, unworn, with all accessories and original packaging. For more details on the return procedure, please see our return policy.

Yes, all watches and accessories offered on our site are covered by a manufacturer's warranty, with a minimum duration of 2 years. We recommend that you keep your warranty card and proof of purchase safe, as these may be requested if you need to make a warranty claim.

Once your order has been validated and confirmed, it is unfortunately no longer possible to modify it. However, you have a 14-day withdrawal period during which you can return the product and order the model of your choice.